Frequently Asked Questions

Is there a limit on the number of testimonials?

There is no limit on the number of testimonials that you can display on your site. There can be added as many as you like and need.

Why does the payment not go through?

In case you encounter any issues when you are trying to purchase our product please try doing it in another browser and in incognito mode. Another solution would be to change the payment method.

If none of these solutions help please reach out to us via our contact form here. It would be very helpful if you could also attach the errors you receive.

Do we offer a trial version?

Currently, Strong Testimonials does not offer a trial version, but we do provide a lite/free version that you can install to explore how the plugin functions. Our Pro plugins are essentially extensions of this lite version, and you can review all the Pro features on our pricing page.

If you decide to purchase our plugin and, in the rare circumstance that Strong Testimonials doesn't meet your needs, rest assured that we offer a full refund policy within the initial 14 days of your purchase. Your satisfaction is our priority, and we're committed to ensuring you have a risk-free experience.

Why are the testimonials not displayed?

In case you are not able to see your testimonials on your site, the issue might be coming from your theme or other plugins. We recommend doing a troubleshooting using the Health Check plugin. Please refer to the Strong Testimonials documentation: Troubleshooting and debugging with Health Check plugin.

What do I need to use to custom style my views?

To customize the appearance of your views, you have several options at your disposal within our plugin's built-in features. If you're seeking a more tailored or unique style that goes beyond these built-in options, please note that our current support scope doesn't encompass custom coding or styling services. However, there are alternative avenues where you can obtain the assistance you require.

I recommend exploring Codeable.io – a platform designed to connect you with highly qualified developers who specialize in custom coding and styling tasks. It's an excellent resource for finding the expertise needed to achieve your desired visual enhancements.

How to import testimonials from other plugins?

Unfortunately this is not an option the plugin currently has. However you should be able import testimonials from a CSV file, if you can export the old ones to a CSV file. For more detailed information on how to achieve that, you can refer to the Strong Testimonials documentation: Import testimonials from a CSV file.

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