Are you looking for a hassle-free and elegant way to display Facebook reviews on your WordPress website? Do you want to have the option to handpick which reviews to import and which ones to ignore? 🤔
If you are thinking along these lines, we crossed paths for all the right reasons. 🤗
With its staggering ~3 billion user base, Facebook is a powerful social platform businesses can harness for their benefit. A Facebook business page allows customers to leave reviews, which can significantly bolster your online reputation and influence purchasing decisions 🚀.
With just a few clicks and simple configurations, you can import reviews quickly and easily from Facebook onto your WordPress website, providing visitors with valuable insights into your products or services.
So why wait? Let’s dive right in and start gathering those great reviews!
Table of contents
What we will use!
Strong Testimonials
Strong Testimonials is a widely used freemium WordPress plugin that makes it super easy to create and display testimonials on your website.
You can create reviews directly from your WordPress dashboard or easily import them from popular external platforms like Facebook and Google. Plus, there’s plenty of customization options available!
What’s great about this plugin is that you don’t need to be a technical whizz to get started. Strong Testimonials is user-friendly and eliminates the need for a complicated setup, so you can effortlessly showcase your social proof and attract new business.
Give it a try and see how it can benefit your WordPress website!
Strong Testimonials Plugin
We’ve built the #1 WordPress plugin for collecting, managing, and displaying testimonials. Drive more sales by leveraging your existing user audience.
How to Import Facebook reviews in your WordPress website
Setting up Strong Testimonials Pro and the Import extension
Before we get started, you need to take a quick preliminary step. You must install and activate the Strong Testimonials Lite plugin from your WordPress admin dashboard. It’s an essential component of what we’re going to do next.
Just a heads up, the Facebook Import feature is only available with the Plus or Business Pro plan, so if you want to access this feature, you’ll need to upgrade to one of these plans.
Once you’ve made the purchase, you’ll receive an email containing all the necessary details. Then, go ahead and install and activate the Strong Testimonials Pro plugin in your WordPress dashboard. After successful activation, you’ll notice an Extensions tab under the Testimonials option.
Click on the Extensions tab to access the available extensions. Scroll down until you find the Strong Testimonials External Platform Importer, and click on Install & Activate to prepare it for use.
Once you’ve completed this step, the Import tab will appear in the sub-menu under the Testimonials option. Click on it to access external Import options available in Strong Testimonials.
General options
In the Import option, you’ll first see the Settings window. Here, you’ll find some configurations under the General options headline.
It’s important to understand these configurations so you can set them according to your liking. Doing this will pave the way for an easy Facebook import of your reviews.
Have a look at this guide to get a better understanding of each option.
- Name Field: Do you want to display the full name of the customer or company instead? Well, Facebook offers an open option for customers to add reviews using their personal profiles or business pages. So, choose an option that suits you well.
- Rating: Have you ever added a review on Facebook and seen the question “Do you recommend?” It’s a common question that pops up, and depending on your answer, a final rating is added to your review. Now, if you want to show how many stars your business scored in each review, it’s doable! All you have to do is choose “Rating” when displaying your reviews or choose otherwise if you are not interested in this field.
- Email: Facebook doesn’t provide this information, and you may not be able to import it with the review; however, you can manually enter the email addresses of your Facebook reviewers to add a flair of authenticity, but it’s vital to ensure that you obtain the reviewer’s consent beforehand to avoid any potential privacy issues.
- Minimum rating: Want to safeguard your website from displaying low-ranked reviews on Facebook? Choose a minimum rating, so the Imported reviews only show a positive picture of your business!
- Auto Import: Finding a way to automate the import review process from Facebook? Well, choose a duration after which you will want to see new reviews from Facebook to be imported into your website.
Integrate Facebook business page(s) to your WordPress website
Once you have configured the General options, it’s time to move to the Facebook option on the same screen. Easy peasy! 😀
Under the Facebook tab, the first field you must fill in is the Facebook page URL. But, before that, you should consider a couple of things.
Firstly, you need to have a Facebook business page that you can link with Strong Testimonial’s importer. Secondly, you must have reviews on that page to make the integration work like a charm.
Once you have a business page with reviews, you can copy the URL from the Facebook page and paste it into the ADD NEW FACEBOOK PAGE URLS field. Simple, right?
Have More Than One Facebook Page?
Now, let’s say you have more than one Facebook page. You can easily import reviews from all of those pages. In that case, you’ll need to enter multiple URLs to achieve that. For instance, if you have multiple pages for different products or services, add a URL for all the pages to display your reviews!
Once you have pasted all the URLs, choose the Add Pages option displayed under the field. If one or more URLs entered are not valid or do not exist, the system will return an error message. But, if all URLs are ready, the system will load all the pages. 💪
To import the reviews, mark the tab on the top-right and select IMPORT NOW. The pending status would automatically be updated to Waiting to start.
As the process runs, you’ll see the status updates. Once the system successfully gathers the testimonials from your Facebook page and the final import of the reviews is complete, you’ll see the status change to Imported, which means that your reviews have successfully been loaded into your website. They’re now ready for your customers to see! 🥳
But that’s not all! You’ll also see some handy updates in Last Import and Last Import Count. These will give you valuable information about when the last import occurred and how many reviews were imported. 🙂
If this is your first time importing reviews and you need help understanding the publishing process, we’ve got you covered. You can take a quick peek at how to create a new testimonial, assign a view, and display your reviews anywhere on your website.
Once you’ve set up the options, you can view your Facebook reviews published on the front end of your WordPress website. Pretty cool, right?
If you want to find the reviews specifically imported from Facebook along with their details, you can use the filters option to locate them. From there, you can edit or trash any review you don’t want to be displayed.
That’s a wrap
In conclusion, consolidating your reviews from Facebook cannot be more convenient than with the Strong Testimonials plugin’s Import tab.
You can import reviews quickly and easily by filling out some basic configurations in the General options and linking your Facebook pages with your website via Strong Testimonials.
This will boost your business’s credibility and provide visitors with a clear and trustworthy picture of your business. It’s an easy way to show potential customers you’re the real deal!
So why wait? Upgrade to the Strong Testimonials Pro plan today and start importing your Facebook reviews. Your business will thank you for it!
Strong Testimonials Plugin
We’ve built the #1 WordPress plugin for collecting, managing, and displaying testimonials. Drive more sales by leveraging your existing user audience.
